FAQs

How long are shipping times?

Your orders will be with you in 7-20 days from the date it has been shipped out.

 

What happens in the event of unsatisfactory?

If for any reason you are unhappy with your order, please let us know and we will offer you a full refund. 

 

How can I track my order?

Once the order has been dispatched, you will receive a tracking number in which you can track the movement of your product. 

 

What is your return policy?

You can contact us for a full refund. We will always ensure the customer is happy hence, feel free to contact us if for any reason you are unhappy.

 

Can I cancel my order?

Cancellations are definitely possible, if you do not receive your product on time you can cancel your order. 

 

What if I receive the wrong product?

Do not worry, you will not have to return the product to us, we will offer you a full refund. 

 

Do you offer exchanges?

We do not offer exchanges but if for some reason the product is not what you expected, then we will happily send you over another one.